RMA Request

Installed parts may not be returned for a refund

New parts for return must be in the original box in resealable condition Once your request is received and processed (48 hrs) you will be emailed instructions how to proceed Max return time is 30 days from purchase date The vast majority of products available are returnable, provided they are returned with all original packaging, paperwork and parts in new and unused condition.

To initiate a return, a Return Authorization Number (RA#) must be requested within 30 days of receipt of the product. When shipping the return, this RA# must be clearly labeled on the package. Items returned without an RA# are not eligible for refund or exchange.

Restocking Fees Products require a 15% restocking fee. These items qualify for a refund, less the restocking fee and any return shipping costs, when returned with all original packaging, paperwork and parts in new and unused condition. Non-Returnable Products Some products, including (but not limited to) custom patterned and custom painted items, are not returnable. In the case of manufacturer defect or our error, these items may be returned for credit.

“Large Print” Disclosures Authorized items must be returned with all original packaging, paperwork and parts in new and unused condition. Items not returned in the above condition will fail inspection and a refund will not be issued. We will not compensate for damages incurred during product installation or use, nor reimburse labor charges or installation fees, under any circumstances.